FEE STRUCTURE  

Did you know...

 Maintaining a full time employee costs an employer

approximately 2 to 2.5 times the employee's hourly rate?

Aveon Business Services  offers flexible fee structures  to meet your needs. Our hourly fees accommodate clients who require sporadic, short-term virtual assistance. Retainer plans are ideal for business clients who need on-going support and special project pricing is available for specific, one-time tasks. A detailed invoice will be provided for all services rendered. 

Hourly Fee Plan

If you need virtual assistance for short-term assignments, our hourly fee option will work best for your business needs.

Ø        There is a 1 hour minimum fee of $40.00.

Ø        Aveon  Business Services  will track and bill additional time in 6 minute increments

at the hourly rate of $40.00.

Retainer Plan Fees

If you require long-term virtual assistance, you may prefer the convenience of our retainer plan options. When you choose one of our retainer plans Aveon Business Services reserves the contracted number of hours per month specifically for your virtual assistance needs. Retainer plans are designed to save you money by discounting the standard hourly fee in exchange for your commitment to using our services on a regular basis. As an added benefit, commitment to a pre-determined number of hours per month allows us to develop a more informed, collaborative working relationship that can better support your business operations.

 

Retainer Plans	Premier	Enhanced	Premium	Elite	Ultimate
Hours/Month	10	15	20	25	>25
Discount	5%	10%	15%	20%	25%

 

Ø        If you need assistance in excess of your retainer reserve hours  Aveon Business

Services  will track and bill additional time in 6 minute increments at the contracted

retainer plan rate. The additional hours will be billed on the following month’s invoice.

Ø        Retainer plans require a minimum three (3) month service contract.

Ø        Retainer hours are non-transferable and non-refundable.

Ø        Retainer hours expire on the last day of the calendar month and do not carry

forward.

Project Pricing

At your request Aveon Business Services will submit custom quotes for well defined, one-time projects or tasks. Project Pricing provides you with the ability to budget the estimated cost of the finished project based upon your initial specifications.  

Ø        A non-refundable deposit of $40.00 is required to initiate the quote process.

This deposit will be applied towards the final invoice upon project completion.

Ø       The project estimate is subject to change if the type or scope of the project

changes. We will consult with you regarding any substantial (> 20%) variance

in project costs that may develop as a result of such changes.

Ø         Final invoicing will be based on actual cost of the completed project.

Incidental Expenses

In the process of fulfilling your service contract additional expenses may be incurred that are directly attributable to your account. Aveon Business Services will make every attempt to minimize these expenses and will itemize such incidentals at cost on your invoice.  These expenses may include but are not limited to: 

Ø        Postage 

Ø        Courier 

Ø        Shipping 

Ø        Special office supplies (such as labels, folders, etc.) 

Ø        Special software 

Ø        Printing fees 

Ø        Long distance phone calls 

Ø        Mileage 

Ø        Travel  

Expediting Fee

Aveon Business Services understands that unexpected situations occur which may create the need for urgent virtual assistance. As your business “partner” we appreciate the opportunity to consider your request for expedited services. Services requiring a turnaround of 24-hours or less , weekend and/or U.S. holiday work will be subject to a supplemental 20% hourly fee. 

Referral Rewards 

Aveon Business Services values our client relationships. We encourage you to recommend our virtual services to your friends and colleagues. When you refer a new client to us and a service contract is signed we will reward you with a $30.00 credit applied to your next invoice. 

Payment Terms  

Unless alternative arrangements have been made payment terms are as follows: 

Ø       Hourly clients – a deposit of $40.00 is due upon signing of the service contract and must be paid before work begins. Hourly clients are invoiced at the end of each week. The initial deposit will be applied towards the final invoice upon completion. All payments are due upon receipt of invoice.

Ø       Retainer clients – the first month’s fee must be paid before work begins. Monthly fees are paid in advance. Retainer clients are invoiced monthly. Payment is due in full on the first (1^st) of the calendar month. A $15.00 late fee will be charged for payments received after the 10^th of the month. 

Ø       Project clients - a 25% deposit (based on project quote) is due upon signing of the service contract and must be paid before work begins. Project clients are invoiced bi-weekly and upon completion of the project. All payments are due upon receipt of invoice. 

Ø       Invoices that remain outstanding beyond 30 days will be assessed a service fee at the rate of 1.5% per month. 

PaymentMethods 

We accept payment via U.S. personal or business check (NOTE: a $35.00 charge will be assessed for all NSF checks), money order, cashier’s check, or PayPal.  

Visit www.paypal.com to learn more about using PayPal's well-established electronic payment method.  Just follow the simple on-screen instructions.

All fees are quoted in U.S. dollars. 

   Fees & Terms are subject to change.